Your flows can't reach every buyer. Their mailbox can.
Plenty of your customers bought once and never opted in to email or text messaging. Klaviyo can't touch them. But every one of them gave you a shipping address, and that's enough to bring them back.
Why mail, when you already have email?
Your retention plan only works on people who subscribed. Everyone else (the buyer who checked out as a guest, skipped the popup, never ticked the SMS box) hears nothing from you after the order ships. They're still customers. You just have no way to talk to them.
Direct mail is the one channel that can reach these buyers. You already have the address. We use it to put your brand back in front of the buyers your flows were never going to reach.
One mailing first. A program if it works.
Five things, one engagementWe prove it before you scale it.
The mailer we still brag about: birthday cards for a luxury fashion brand's VIP buyers. First by email, then a physical card in the mail. Of the thousands of customers who received one, 16% placed a new order. Not opened, not clicked — ordered. Turns out the brand's best customers loved getting birthday wishes from the CEO herself.
See the full case study →Is this a fit?
Brands doing $1MM+ a year with real order history outside their list: buyers who never subscribed, including repeat customers you have no way to reach between orders.
A cold mailing to people who've never bought from you. Every name on the list is already your customer.
Our fee is quoted on a call. Print and postage are billed separately, so you see exactly what the mail itself costs.
They bought from you once. They still check the mail.
Thirty minutes to check fit. I'll tell you straight whether there are enough unreached buyers to be worth mailing.
Send My First Mailing